Conference sponsors

SysAid Technologies is a leading global provider of IT Service Management solutions. SysAid is ideal for organizations who want to manage, monitor, and track all their IT tasks on one platform. Our mission is to simplify the daily challenges IT professionals face by offering them powerful and easy-to-use tools they need to do their jobs better, faster, and more efficiently. Founded in 2002, SysAid Technologies serves a growing customer base of over 100,000 organizations worldwide. With scalable solutions and a feature-rich service desk, SysAid is deployed by companies in multiple industries, from small and medium-sized businesses to Fortune 500 companies alike. SysAid's international headquarters is in Israel, with local offices in Australia and Brazil. Our regional resellers are spread across many countries, such as USA, Italy, Germany, Japan, UK, and Spain.
Mindbridge, a boutique consulting company, provides practical common sense ITSM consulting, based on global best practice and our consultants' international experience. We focus on Operational Strategy and Operational Excellence, ITSM process design and improvement, and ITSM software selection, implementation and integration projects. Mindbridge works closely with international training partners to deliver accredited ITIL® and PRINCE2® trainings to our customers in the Baltic and Nordic countries.

Conference media partner

The ITSM Review is an online community for worldwide ITSM professionals. Its mission is to provide independent industry news, reviews, resources and networking opportunities to Vendors, Partners, Consultants and End Users working in IT Service Management. The ITSM Review operates as a free online magazine, forum and networking platform for ITSM Professionals. For more information please visit