08.11.2013 Conference announcement

04.12.2013 Janek Rozov (Ministry of Economic Affairs and Communications): Standardizing the delivery of public services

16.12.2013 Roman Jouravlev (Real ITSM): itSMF Estonia - возможно, самая международная ITSM-конференция

17.12.2013 Rebecca Beach (The ITSM Review): itSMF Estonia Conference Round-up

17.12.2013 Aale Roos (Pohjoisviitta): itSMF Estonia 2013

17.12.2013 Oded Moshe (SysAid): itSMF Estonia 2013: One Day in December


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